How Digital Management of Orthopedic Trays (DMOT) Helps Clean Up Messy Loaner Set Programs (Summate)
The orthopedic implant/device industry has a challenging mess on it’s hands. Evermore vigilant to drive asset turns, the OEMs are less inclined to consign implant sets to sit on a hospital shelf. “Loaning” the sets and trays on an as needed, per case basis drives asset turns, which means higher ROI on these assets.
This is a good thing for operations and profits.
However the move to just in time delivery, combined with lumpy demand prevalent in surgical case volume creates asset availability issues, and pressure for on-time delivery of product. Sales reps, who quarterback the process, are under increasing duress to deliver the right equipment on time for their customers. “Turn downs” (equipment not available), incomplete sets, and last minute deliveries (which put pressure on hospital staff and established safety protocols) are an increasing problem. Behind the scenes, the reality is that the whole loaner process for orthopedic trays can be a complete fire drill at times. Sales reps know this all too well.
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