A surgeon’s perspective of why orthopedics is not invested in improving the patient experience.

Reposting a thoughtful and objective article from Dr. William Kurtz to explain why healthcare has not invested in improving the patient experience, by looking at commoditization, market forces, value creation and value capture.
Link to Dr. Kurtz blog - https://www.nashvillejointreplacement.com/obr/value

Orthopedic Business Review
written by Will Kurtz, M.D.August 19, 2022Warning: TLDR
This OBR article will discuss commoditization, market forces, value capture, and value creation. Using these terms, we are going to evaluate orthopedic decisions and discuss how these decisions might affect th...


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